quality Assurance and Servicom Unit
Office of The Vice Chancellor
University of Lagos
The Quality Assurance Unit of the University of Lagos is responsible for internal quality assurance system. An internal Quality Assurance system (IQA), is a system aiming at setting up, maintaining and improving the quality and standard of teaching,… [Read more]
Quality Assurance and Servicom Unit of the University of Lagos was formally established on May 12, 2012. SERVICOM is about service: doing what we’re employed to do. “Service is what we offer ourselves for. And service is what the people are entitled to expect from us”. [Read more]
The Quality Assurance & SERVICOM Unit of the University of Lagos oversees; Quality Assurance Matters, SERVICOM– Service Delivery Matters, Anti-Corruption and Transparency matters. It is responsible for internal quality assurance system….[Read more]
Welcome Message From The Director
It gives me pleasure to welcome members of the University Community and other stakeholders to the website of the Quality Assurance and SERVICOM Unit.This website is loaded with varieties of items such as Information, News Update, Frequently Asked Questions, Gallery and Downloads as well as Uploads on Faculty Board of Studies/Examinations, Work Plan, Student and Staff Complaints among others.
Quality Assurance and SERVICOM are similar to identical twins. Their functions are interwoven. Simply put, there is a symbiotic relationship between the two terms.One way to make a clear distinction between the duo is to define the two terms. [Read more]
Prof. Grace. O. Otinwa
Director, Quality Assurance and SERVICOM Unit
The internal Quality Assurance Policy of the University of Lagos deals with; strategy, procedures, standards, organization, responsibilities, implementation, monitoring and revision.
Monitoring of Lectures, Monitoring of Examinations, Monitoring of Research Performance, Monitoring of Students progress, drop-out & pass rates, Feedback from Labour market and Alumni
Provision of formal mechanisms for periodic review or evaluation of the quality of core activities of programmes and degrees, research activities and community service using
The Quality Handbook of the University of Lagos Quality Assurance and SERVICOM Unit documents all regulations, processes, and procedures concerning quality assurance in the institution.